8 Steps to Help Your Employees Succeed with AI Agents
As enterprises accelerate toward AI-powered operations, the challenge isn’t just deploying AI—it’s helping employees succeed alongside it. Agents, part of the broader field of agentic AI, are already transforming how work gets done by enabling employees to focus on more meaningful, high-impact work.
AI agents offer a higher-order benefit: making work more human-centric. This means work that’s designed around employees’ strengths, well-being, and purpose. To realize this, organizations must rethink not just the tools they use, but how work flows across teams—removing friction, clarifying roles between humans and AI agents, and enabling more seamless collaboration.
This checklist guides enterprise teams through the foundational steps needed to thrive in a human + AI operating model. You'll learn:
- How to choose your first AI project wisely
- How to (and why) establish the right mindset
- How to capture ROI from day one, and more
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI